Terms of service

Article 1 - General Provisions 

These Terms of Service govern the use of the CONTREFAÇON Official site and purchases made on it. By accessing the site or placing an order, you agree to be bound by these terms.

Article 2 - Site Access 

Access to the site is restricted to adults. By using this site, you declare that you are at least 18 years old or have the authorization of your legal guardian.

Article 3 - Products and Services 

The products and services offered are those listed on the site on the day of the user’s consultation. We reserve the right to modify or withdraw products without notice.

Article 4 - Orders 

Any order placed on the site constitutes a sales contract between the customer and FAÇON CONTRAIRE SAS. We reserve the right to refuse or cancel an order for legitimate reasons, such as product availability or payment issues.

Article 5 - Prices and Payment 

The prices of the products are indicated in euros, all taxes included (TTC). Delivery charges are added to the price of the products and are indicated before the order is validated. Payment is due immediately upon ordering.

Article 6 - Delivery 

The products are delivered to the address indicated by the customer when placing the order. Delivery times are indicative and may vary depending on the destination. We are not responsible for delivery delays due to events beyond our control.

Article 7 - Right of Withdrawal 

In accordance with current legislation, the customer has a period of 14 days from the receipt of the products to exercise their right of withdrawal without having to justify reasons or pay penalties.

Article 8 - Returns and Refunds 

The terms of return and refund are detailed in our Return and Refund Policy.

Article 9 - Liability 

We cannot be held liable for direct or indirect damages resulting from the use of the site or the inability of a third party to use it, or from a malfunction, interruption, virus, resulting from access to or use of this site or any site linked to it.

Article 10 - Intellectual Property 

All content on the site (texts, images, logos, videos, etc.) is the exclusive property of FAÇON CONTRAIRE SAS or its partners. Any reproduction, distribution, modification, adaptation, retransmission, or publication, even partial, of these various elements is strictly prohibited without the written consent of FAÇON CONTRAIRE SAS.

Article 11 - Personal Data 

The information and personal data collected are necessary for the management of orders and commercial relations. They may be transmitted to companies that contribute to these relations, such as those responsible for the execution of services and orders for their management, execution, processing, and payment.

Article 12 - Modification of Terms of Service 

We reserve the right to modify these Terms of Service at any time. Changes will take effect upon their publication on the site. It is the user’s responsibility to regularly review the Terms of Service.

Article 13 - Applicable Law 

These Terms of Service are governed by French law. In case of dispute, the French courts will have sole jurisdiction.

Article 14 - Contact 

For any questions or complaints, you can contact us via our contact form.